Dear Loftplan,

Every team member has been very professional and committed to high standards, showing great levels of technical experience.

More importantly, they know when to ask for additional input when faced with a critical decision.

I’d say that my decision to select Loft Plan has been well justified.

We expected problems to arise, including the scheduling of tradesmen, however, due to the size of Loft Plan and their various teams, it meant that we never had to wait too long for items to be addressed.

This might have been a different story if we had gone with an independent builder with a smaller team – it’s fine when things go well, but if there are multiple projects ongoing (as is norm I expect) having the capacity to come back in a timely manner is when the strain might show.

I think I may have spoken to nearly everyone in the company, from external suppliers all the way up to the Director – I can see that you’re a great team.

Well done and thanks for a great loft conversion experience.

Mr & Mrs Ng, Church Crookham